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What is “Hunar Se Rozgar”? →
The Ministry of Tourism has launched Skill Development Program called “HUNAR SE ROZGAR” under the scheme of “Capacity Building for Service Providers”, as a part of the Suo-Motu initiatives.
Effective from 1st April 2016, the program is aimed for students with no financial means to acquire skills facilitative to employment.
Courses offered under HSRT (Hunar Se Rozgar):
1
Multi Cuisine Cook →
| Education Qualification | Duration | Eligibility | Stipend |
|---|---|---|---|
|
Minimum 8th Grade Pass |
500+ 240 Hrs On Job training |
18 to 28 years |
Rs. 2000/- |
Syllabus
| Arranging for Food Resources | Achieving customer satisfaction through Customer-centric Service |
| Maintaining Inventory Control | Achieving customer satisfaction by displaying professional etiquettes |
| Ensuring Efficient use of Resources | Services and facilities specific to age/ gender special needs |
| Directing kitchen helper for initial preparation | IPR and Copyright |
| Cooking vegetarian and non-vegetarian food items | Hygiene and Cleanness |
| Customizing food items as per consumer’s requirements | Safety standards and procedures and work hazards |
| Expediting and ensuring quality control | Basic knowledge of a Foreign / State Language |
| Interacting with superiors and colleagues |
After completing this program, participants will be able to: →
- Arrange and manage food resources in the kitchen
- Cook variety of food
- Communicate with customer and colleagues
- Maintain customer- centric service orientation
- Maintain standard of etiquette and hospitable conduct
- Follow gender and age sensitive service practices
- Maintain IPR of organization and customers
- Maintain health and hygiene at workplace
- Maintain safety at workplace
- Learn a foreign / local language
2
Food & Beverage Service Steward →
| Education Qualification | Duration | Eligibility | Stipend |
|---|---|---|---|
|
10th Pass |
300+ 240 Hrs On job Training |
Above 18 Years |
Rs. 1500/- |
Syllabus
| Identifying Service area and resources required | Achieving customer satisfaction through customer centric service |
| Preparing and rechecking the service area | Etiquette |
| Greeting Customers | Achieving customer Satisfaction by being professional |
| Order Taking | Services and facilities specific to age/ gender/ special needs |
| Serving Food and beverage | How to behave with women at workplace |
| Cleaning Tables and side board after dining | IPR and Copyright |
| Presenting bill | Cleanliness |
| Receiving Payment | Hygiene |
| Spotting Customer Service Issues | Work Hazards |
| Resolving Customer problems | Safety Standards and Procedures |
| Interacting with superiors and colleagues | |
| Communicating with customers | |
| Service Quality requirements |
After completing this program, participants will be able to: →
- Plan for serving food and beverages
- Greet customers, take order and serve
- Apply relevant Customer service skills
- Clean tables and counters
- Exhibit proper etiquette and conduct
- Deal with customer payment and resolve customer service issues
- Follow health, hygiene and safety practices in the industry
- Effectively communication with Guests and Colleagues
3
Room Attendant →
| Education Qualification | Duration | Eligibility | Stipend |
|---|---|---|---|
|
Minimum 5th pass or completion of Primary Education |
300+ 240 Hrs On job Training |
Above 18 Years |
Rs. 1500/- |
Syllabus
| Identifying housekeeping requirements and resources | Checklists and registers |
| Preparing for housekeeping activities | Escalation matrix |
| Cleaning Floors | Reporting and documentation |
| Cleaning washrooms and bathrooms | Interacting with superiors and colleagues |
| Replenishing supplies in washrooms and bathrooms and completing cleaning duties | Communication with customers |
| Cleaning furniture and upholstery | Etiquette |
| Cleaning vertical spaces, fittings, internal glass spaces | Achieving Customer satisfaction by being professional |
| Obtain Linen and covers and change bathroom linen | Services and facilities specific to age / gender/ special needs |
| Making bed, checking and changing linen | How to behave with women at workplace |
| Periodic room servicing | IPR and Copyright |
| Deep cleaning requirements | Cleanliness |
| Reporting | Hygiene |
| Keeping areas neat, tidy and in good order | Work Hazards |
| Maintain upkeep | Safety standards and procedures |
| Waste disposal |
After completing this program, participants will be able to: →
- Prepare for housekeeping operations
- Waste disposal
- Provide janitorial service
- Effective communication
- Cleaning furniture, fittings and vertical surfaces
- Proper etiquette and conduct
- Bed making
- Health, hygiene and safety
Eligibility Criteria →
- Attendance should be more than 80% of total hours
- All applicants should be between 18 -28 years of age
- Must have “Adhaar Linked” bank account
Documentation →
- Passport Size pictures – 2
- Adhaar Card (Attested copy)
- Bank Passbook (Attested copy)
- Birth Certificate
- 10th Pass Certificate
Inclusions →
- Students will be provided free Uniform, Food & Accommodation is provided
Guidelines →
- Selection of students is purely based on eligibility criteria
- Trainees with 90% of course specific attendance and above will be entitled to the payment of a one-time stipend
- Trainees with 90% and above attendance only will be permitted to appear in end of the course test
- Trainees who pass the test will be awarded the joint certificate of the NCHMCT & Implementing STDC
- There is no application fee chargeable
- Per batch a minimum of 20 trainees will be selected and if there more number of eligible candidates batches will be added
- Graduate Level Degree or higher qualification students are not eligible for admission to the program
Placements →
- Placements will be provided for every student who successfully completed the course in their respective Departments
How to apply? →
→ Candidates may apply to visit campus or by sending mail to ranusingh.vtp@gmail.com
When will the Batch begin?
- Batch will be start as early as possible
- The students will be informed by phone
