hotel management and catering technology


It is no wonder that the majority of us like to go to a party and eat out every now and then. We love to cherish the delicious and mouthwatering dishes served in hotels, restaurants, resorts, and various food outlets. But, have you ever wondered who is taking care of all this food serving process? Undoubtedly, whole hotel management and catering units undertake this task and proudly deal with people by making them feel special in many ways, out of which, serving the best food for taste and health is the one. It is a fact that the hospitality industry is one of the richest industries worldwide. The service industry is one of the most flourishing industries in India today. The travel and tourism sector, hotel industry and food and beverage industry are in constant need of recruits.

Candidates opting for a Career in Hospitality sector have to go through a rigorous training program to be able to sustain the ever-growing demands of this industry. The career scope after the completion of Hotel Management & Catering Technology courses is very wide and promising.

Hotel Management and Catering Technology unveils a lot of career opportunities, students can work in the following job profiles:

Hotel Manager:

Hotel Managers can have a wide variety of duties depending on the establishment. Some main responsibilities include:

  • Greet and register guests
  • Inspect the grounds, public areas and guest rooms for appearance and cleanliness
  • Ensure company standards for housekeeping, decor and guest services are met
  • Answer guest questions about hotel services and policies
  • Keep track of the hotel’s financials
  • Interview, hire, train and terminate staff
  • Monitor staff performance, ensuring the hotel is running well and guests are happy
  • Coordinate front-office and back-office activities and resolve any problems
  • Set budgets and room rates, allocate funds and approve expenditures for various departments

Chef :

A chef is in charge of the kitchen in restaurants or other places where food is served. They watch all activity and food preparation with any staff that would assist in the kitchen. They supervise the preparation of food for its garnishing and presentation, as well as, the seasonings for a perfect taste. Main duties and responsibilities of a chef

  • Plan and direct food preparation and culinary activities.
  • Modify menus or create new ones that meet quality standards.
  • Estimate food requirements and food/labor costs.
  • Supervise kitchen staff’s activities.
  • Arrange for equipment purchases and repairs.
  • Recruit and manage kitchen staff.


A kitchen steward helps a restaurant with cleaning and restocking tasks to keep all kitchen and dining areas sanitary and to ensure all the supplies for customers and restaurant staff are available when needed. They handle tasks like disposing of trash, cleaning dinnerware; mopping dirty floors and putting away delivered supplies. Since employers expect you to learn your duties on the job, you can often get started in this entry-level restaurant job without any formal training or a high school diploma. Being a kitchen steward can be a good fit if you like to stay active on your feet and are interested in a part-time position that can lead to other restaurant work options.

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Restaurant and Food Service Managers:

This is the profile that stands at par with Hotel Managers. These professionals are responsible for supervising the activities of sectors or organizations that serve food and beverages. They can be the managers of the franchise, eating joints, restaurants, etc. Again, to be a restaurant and food service manager, one needs to have managerial skills coupled with excellent communication and willingness to lead.

Front office manager:

A front office manager is the senior person in an office environment and accountable for maintaining a professional work environment, staff supervision, and administrative support. They shoulder a variety of responsibilities, often at the discretion of the company owner.

Front Office Manager Responsibilities:

  • Managing and training the Front Office staff
  • Ensuring the front desk provides a professional and friendly service for guests
  • Dealing with guests
  • Arranging staff scheduling
  • Acting as liaison between General Manager and staff
  • The Front Office is the area of the hotel where guests form their first and last impressions of the hotel – this makes it really important for the Front Office Manager to work hard to create a pleasant experience for guests to ensure their return.

So, if you have made up your mind to pursue a Hotel Management degree, you can choose Heritage Institute of Hotel & Tourism, IHM Agra.

About the Author:

D K Singh

Heritage Institute of hotel & Tourism
Agra & Shimla


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